IMPORTANT – ARE YOU A CURRENT STUDENT OF CAREERS AUSTRALIA?
Students currently enrolled with Careers Australia who have a VET FEE-HELP loan will be contacted by the Department of Education and Training from December 2016 and asked to ‘opt-in’ to continue their studies under the VET FEE-HELP scheme. The email or letter from the Department will contain a unique 'passkey' that you must use when opting-in.
It is vital that you complete the opt-in process before returning to study
This means before attending any classes or logging in to continue a course - and no later than 31 March 2017.
Please note: Your passkey will expire after 10 days, so you will need to move fast!
Once you have completed the opt-in process, you must send the confirmation email from the Department to email@example.com
If you have already received an email or letter from the Department Education and Training, complete the opt-in process now: https://ecaf.education.gov.au/vfh
What should I do if I have not received my email/letter with my passkey, or my passkey has expired?
If you have not received an email or letter, please call 1800 020 108.
This is a free-call number set up by the Department of Education and Training to help you retrieve your passkey and other vital opt-in information.
You can also fill in the enquiry form here and select “Requesting passkey” in the “What is your question regarding?” field.
Please let us know that you are still waiting on your passkey by emailing us at firstname.lastname@example.org
For further information on the VET FEE-HELP opt-in process, please refer to the Department of Education and Training fact sheet:
https://docs.education.gov.au/documents/vet-fee-help-opt-0 or call us on 1300 737 153.